Shipping Policy

Our goal is to deliver products to you according to the delivery address you requested in your order and on the shipping date we specified at checkout (updated in order confirmation); if we anticipate being unable to deliver on the expected shipping date, we will attempt to notify you. However, to the extent permitted by law, we are not liable for any loss, liability, cost, damage, charge or expense to you due to delayed shipping.

Refund/Return/Order Cancellation Policy

Generally, we do not accept any product exchange or order cancellation requests.

You must immediately check whether the ordered goods are damaged and complete when you receive the goods (including delivery or pickup). If you find that the ordered product is damaged, you can call our customer service department to arrange a replacement.

If we agree that you have the right to exchange products, but we do not have the requested replacement goods in stock, we will refund the relevant amount to you (but excluding shipping or any transportation costs).

Before accepting product exchange, please show us the original shopping receipt or related electronic receipt.

After product delivery and the packaging has been opened, Nowaittech will not arrange product replacement.

Replacement goods must be returned together with complete packaging, recycling labels (if applicable), accessories, instructions and unfilled warranty certificates.

Replacement goods must not be damaged, destroyed or have been wet.

Checkout and payment process: You can use the payment methods provided on the platform or use cash on delivery.